General terms

These general terms and conditions of use (hereinafter the “Terms of Use and sales”) govern-on the one hand-the conditions of sale of the goods (hereinafter the “products”) offered by Reclamificio S.R.L. through the website (hereinafter The “website”) and-on the other-the conditions of use of the website. Vender part is Reclamificio S.R.L.-hereinafter, “MaeMae”-based at the S.S. 100 Km. 17.500 THE Centre of GRAVITY 19/A Module 6-Casamassima 70010 (BA)-P.I. IT07768430725. Anyone browsing the website without registering or authenticating is considered a user (hereinafter, “User”). By accepting these Terms of use and sale, you consent to the registration by MaeMae of your personal data, and thus acquires the quality of MaeMae’s “customer”.


  1. Reclamificio S.R.L. reserves the right to modify, at any time and without notice, the layout and configuration of the website, as well as the terms of use and sale and the Privacy and Cookies policies. Customers and users will always have available these Terms of use and sale in a visible site, free access for all the consultations that they want to make. In any case, the acceptance of the conditions of use and sale, in force at any time, constitutes a preliminary and indispensable step for the request of any product available through the website.
  2. Reclamificio S.R.L. does not guarantee the user from any disservices consisting of delays or interruptions in the operation of the line that prevent access to the site. When a user starts the browsing session, MaeMae uses cookies so that they do not have to enter their data every time. These cookies are restored every time the user accesses the website and have a duration of approximately one month. The site may contain hyperlinks (hyperlink) to websites managed by third parties. Reclamificio S.R.L. is not responsible for the contents of third-party sites that refer to the site or are recalled by the site. The inclusion by Reclamificio S.R.L. of hyperlink to such Web sites does not imply any acceptance by Reclamificio S.R.L. of the material published on such websites or any other relationship between Reclamificio S.R.L. and the operators of the same.
  3. Reclamificio S.R.L. has the right to terminate without notice and at any time some or all of the services or parts thereof or products offered through them, or to prevent anyone from accessing to carry out maintenance or updating products.
  4. If the user has chosen, or is provided with a user identification code, password or any other information within the security procedures of Reclamificio S.R.L., the user shall treat such information as confidential and shall not Divulgle them to third parties.
  5. If you have any problems with the site or the user wishing to obtain more information, in addition to the section “Contact Us”, MaeMae provides a support email address:

The user undertakes to comply with all laws, statutes, ordinances and regulations relating to the use of the services and the purchase of products through them. You must be at least 18 years old to buy MaeMae products. The conditions of use are subject to the law of the Italian Republic and any dispute concerning the same and the site will be subject to the Italian jurisdiction.



1.1. This agreement (“contract”) is a distance contract within the meaning of the Artt. 45 and SS. of D. Lgs. September 6, 2005, N. 206 (“Consumer Code”) in the case of consumer customers within the meaning of art. 3 of the consumer code or, otherwise, a sales contract within the meaning of the Artt. 1470 and SS. C.C. The contract is the subject of the sale of movable property between Reclamificio S.R.L., with registered office at S.S. 100 Km. 17.500 THE BARICENTER-Casamassima (BA), and the customer. The contract is concluded directly through the acceptance by Reclamificio S.R.L. of a purchase proposal issued by the customer through the website, on the basis of the modalities described in the following art. 3.


2.1. The prices of the products illustrated on the website are indicated in Euro and include standard packaging and/or packaging, transport and delivery and VAT. The price owed by the customer is that in force at the conclusion of the contract.


3.1. Reclamificio S.R.L. May, in its sole discretion and without any responsibility to the customer, reject the purchase proposal received by the customer. If the customer intends to purchase products that are no longer available, Reclamificio S.R.L. will inform the customer. The customer can wait for any availability or cancel the order. 3.2. The customer can pay by means of PayPal or credit cards. In case of payment by PayPal or credit card, Reclamificio S.R.L. will send the products only after having received the authorization of the payment. 3.3. More information on payment methods are available on the Internet site, in the Payments and shipping section.


4.1. Reclamificio S.R.L. delivers products throughout the Italian territory, including San Marino and Vatican City. Reclamificio S.R.L. generally delivers within 7 working days (weekdays, Saturdays and Sundays excluded) from the receipt of the payment (in case of payment by PayPal/credit card or bank transfer) or by the Making of the order (in case of Payment on delivery). The timing of delivery may change due to force majeure, because of the traffic conditions and the viability in general or by Act of authority. 4.2. Products subject to a single order cannot be delivered at different addresses and paid by different payment methods. The goods purchased will be delivered to the shipping address specified by the purchaser at the time of purchase. 4.3. The risk of loss or damage of the products is transferred to the customer at the time when the latter, effected the delivery, enters materially in possession of the goods.


5.1. Customer declares and warrants: (i) to be of age; (ii) that the data supplied by you for the execution of the contract are correct and truthful.


6.1. The customer, if it is a consumer within the meaning of art. 3 of the consumer code, you have the right to withdraw from the contract, without any penalty and without specifying the reason, within 14 days of receipt of the product. The customer may exercise the right of withdrawal by communicating (within the above term) to the e-mail address The customer has the right to withdraw from the contract on condition that the product is returned substantially intact. The customer who intends to use the right of withdrawal must send the products to Reclamificio S.R.L. (within the above term) to the address available on the Internet site, in the section withdrawal and reimbursement. In accordance with article 59 of the consumer code, the customer shall have no right of withdrawal in the event of the supply of tailor-made or clearly customized products. 6.2. The return of the product by exercising the right of withdrawal entails reimbursement of the consideration of the product purchased. The costs of shipping and return of the products are borne by the customer. The reimbursement will be without undue delay and in any case not more than 15 days from the date on which Reclamificio S.R.L. will receive the goods intact by the customer. At the time of verifying the integrity of the product (as per the general terms of contract), the entire cost of the item (s) will be refunded, excluding shipping costs (quantifiable in the price of €7.90). The refund will be normal using the same method of payment used by the customer. Further information regarding the products and their warranties is available on the Internet site, section withdrawal and reimbursement.


7.1. Reclamificio S.R.L. may assign to third parties all, or part, the rights and obligations arising from this agreement. 7.2. Reclamificio S.R.L. reserves the right to amend these general conditions without notice and without prejudice to the sales made prior to such modifications. Any modifications will be effective from the date on which they will be communicated to the public and will apply to the sales effected from that date. The latest updated version of the general terms and conditions is available on the Internet site 7.3. The personal data of the customer are processed by Reclamificio S.R.L. according to the information on the data processing, available on the website, section Privacy Policy. 7.4. This agreement is subject to the Italian law. 7.5. For any information you can contact MaeMae at the email address:

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